FRESHERS BPO JOBS IN MUMBAI — CONVERGYS

JobTi­tle: Cus­tomer Care Officer

About Con­ver­gys :
Con­ver­gys Cor­po­ra­tion is a global leader in pro­vid­ing cus­tomer care, human resources, and billing ser­vices. Con­ver­gys com­bines spe­cial­ized knowl­edge and exper­tise with solid exe­cu­tion to deliver out­sourced solu­tions, con­sult­ing ser­vices, and soft­ware sup­port. Clients in more than 70 coun­tries speak­ing nearly 35 lan­guages depend on Con­ver­gys to man­age the increas­ing com­plex­ity and cost of car­ing for cus­tomers and employ­ees. Con­ver­gys serves the world’s lead­ing com­pa­nies in many indus­tries includ­ing com­mu­ni­ca­tions, finan­cial ser­vices, tech­nol­ogy, and con­sumer products

Expe­ri­ence: 0 — 2 Years

Skills: inbound or out­bound calls / sell­ing prod­ucts and ser­vices / Pre­pare com­plete and accu­rate work and update cus­tomer file

Job­De­scrip­tion :
Meet­ing doc­tors & chemists

Desired:
Grad­u­a­tion; 10+2+1 year Inter­na­tional call cen­ter expe­ri­ence
10+3+1 year Inter­na­tional call cen­ter expe­ri­ence
Knowl­edge of basic com­puter oper­a­tions.
Will­ing­ness to rotate shifts, as needed.
Abil­ity to learn.
Cour­te­ous with strong cus­tomer ser­vice ori­en­ta­tion.
Depend­able with pro­fi­cient atten­tion to detail.
Good lis­ten­ing and respond­ing skills.
Good sales skills with the abil­ity to be flexible.

Loca­tion: Mum­bai

Edu­ca­tion: Any Grad­u­ate / Any PG Course

Click here to Apply: http://jobsearch.naukri.com/mynaukri/mn_newminnernew.php?f=250209000641

Con­tact Num­ber:9930263358

Web­Site: http://www.convergys.com/