Walkin Technical Support officer Jobs in - Convergys India Services Pvt Ltd

Job Description
Should have knowledge of desktop troubleshooting.
Interface with customers via inbound calls or internet for the purpose of resolving routing problems with products or services.
Principle duties and responsibilities:
Greet customers in a courteous, friendly and professional manner using agreed upon procedures.
Listen attentively to customer’s needs and concerns, demonstrate empathy.
Clarify customer’s requirements, probe for and confirm understanding of requirements or problem.
Position on contract basis.
Comfortable to work 24 by 7.
Please forward your Resumes on ccopune@convergys.com, silvina.s.lobo@convergys.com or Walk in directly at Convergys, RMZ Westend, near Parihar Chowk, DP Road, Aundh, Pune between Mon-Fri at 11a.m. to 8 p.m.

Comapny Details :
Company Name : Convergys India Services Pvt Ltd
Skills Required : Should have knowledge of desktop troubleshooting.
Experience Required : 0 - 2 Year(s)
Job Location : Pune
Walkin Date : 01 September 2009 - 04 September 2009
Walkin Time : 09:00 a.m

Walkin Venue :
Please forward your Resumes on ccopune@convergys.com, silvina.s.lobo@convergys.com or Walk in directly at Convergys, RMZ Westend, near Parihar Chowk, DP Road, Aundh, Pune between Mon-Fri at 11a.m. to 8 p.m.