Walkin for TELECOM AND INSURANCE Jobs in - WIPRO BPO

Job Description
Responsible for customer service turnaround within set time frames.
Minimize customer dissonance, optimize charge out and cost per transaction.
Monitor customer satisfaction levels and participate in developing improvement plans.
Maintain customer and vendor databases.
Implementation of new negotiated facilities services and programs.
Ensure accurate documentation of customer profiles.
Handle written customer correspondence on behalf of operations.
Communicate with operations staff on client issues, policy change etc.

Desired Candidate Profile
Age: 18 to 45 years
Education: UNDERGRADUATES/ GRADUATES
BE/BTECH/MCA/BCA/PGDCA/ MBA HOLDERS NEED NOT APPLY
Experience: FRESHERS can also apply

Documents to be carried for the interview:
2 passport size photographs in color
2 printed copies of your resume
1 photo identity proof (original + photocopy)

Walkin Venue :
Wipro BPO (Monday to Friday)
Plot No. 2 Phase 1
Rajiv Gandhi Infotech Park
Next to Infosys BPO
HinjewadiPune-411057

Wipro BPO (Monday to Saturday)
FC Annex, 1215, Shivajinagar,
Landmark: Lane opposite Fergusson College Gate 2
Lane adjacent to Hotel Savera
Next to TATA Capital